Say goodbye
to manual
work.
Sales in rail freight becomes more and more complex nowadays. Therefore, it is a challenge to keep track of all requests received, offers placed and the communication with customers at any given time. The manual mistakes of keeping data on different systems leads to errors and costs a lot of time.
In the future, creating high-quality offers, managing your sales pipeline and keep on track of customer interactions can be done in only one CRM system. The Rail-Flow Rail Offer Management is your solution to manage all sales activities within the rail freight business.
Save yourself a lot of time and focus on the really important tasks to increase your customer satisfaction.
Welcome to
the future
of rail freight.
Enjoy the benefits of your
all-in-one sales application.
All rail freight sales tasks in just one central CRM system
1.
Professional appearance with predefined offer designs.
2.
Automated checks to increase the quality of offers.
3.
Effort reduction through central recording of all customer interactions.
4.
New insights into your customers through sales reports.
5.
Reduction of effort: Reuse data of previous offers.
How does it work?
Receive request.
Get requests from different sources as email, telephone or our data entry form integrated in your website.
Receive request.
Get requests from different sources as email, telephone or our data entry form integrated in your website.
Create offer.
Generate an individual offer based on the request and save time by using a best practice data entry screen and predefined text modules. Send the offer in your company design as an email with PDF-file or weblink.
Create offer.
Generate an individual offer based on the request and save time by using a best practice data entry screen and predefined text modules. Send the offer in your company design as an email with PDF-file or weblink.
Manage customer communication.
Track all customer interactions in one place. Monitor your accounts and plan next steps and contacts.
Manage customer communication.
Track all customer interactions in one place. Monitor your accounts and plan next steps and contacts.
Control sales pipeline.
Track your customers’ feedback on your offers. Maintain an overview of all offers and additional services offered, including evaluations and reports, at all times and in all phase.
Control sales pipeline.
Track your customers’ feedback on your offers. Maintain an overview of all offers and additional services offered, including evaluations and reports, at all times and in all phase.
Our customers are convinced.
“The Rail Offer Management provides us as RheinCargo with the advantages of a classic CRM system, but is very lean and completely tailored to the needs of us as a railway undertaking.“
Marvin Stupp
Head of Sales RheinCargo GmbH & Co. KG
Key Features
Workflow for simple and fast creation of rail transport offers
Rail freight expertise comprehensively representable in offers
Regular and spot transports; Freight & Intermodal; Long- and short-distance transports; Additional services mappable
Customer and contact database
Layout of the offer fully customizable in your corporate layout
Overview over all submitted offers and their degree of hardness in sales pipeline
Send your offer directly from the Rail Offer Management to your customers
Transparent documentation of customer contacts / Customer Relationship Management (CRM)
Multilingualism – offer is automatically created in the customer’s language
Traffic requests from the Purchase & Tender Management are automatically displayed and integrated
Definition of standard offer and text modules enables simply composing your offers just by a few clicks
Company-specific customization of the application possible
- Increase your customer focus.
- Accelerate your efficiency & time-to-market.
- Join the network of trusted rail partners.
