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Rail Offer
Management.

Standardize and accelerate your offer process in a CRM system.

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Say goodbye
to manual
work.

Sales in rail freight becomes more and more complex nowadays. Therefore, it is a challenge to keep track of all requests received, offers placed and the communication with customers at any given time. The manual mistakes of keeping data on different systems leads to errors and costs a lot of time.

In the future, creating high-quality offers, managing your sales pipeline and keeping track of customer interactions can be done with only one CRM software for logistics. The Rail-Flow Rail Offer Management is your solution to manage all sales activities within the rail freight business.

Save yourself a lot of time and focus on the really important tasks to increase your customer satisfaction.

Welcome to
the future
of rail freight.

Enjoy the benefits of your
all-in-one sales application.

All rail freight sales tasks in just one central CRM system

1.
Professional appearance with predefined offer designs.
2.
Automated checks to increase the quality of offers.
3.
Effort reduction through central recording of all customer interactions.
4.
New insights into your customers through sales reports.
5.
Reduction of effort: Reuse data of previous offers.

How does it work?

Receive request.

Get requests from different sources as email, telephone or our data entry form integrated in your website.

Receive request.

Get requests from different sources as email, telephone or our data entry form integrated in your website.

Create offer.

Generate an individual offer based on the request and save time by using a best practice data entry screen and predefined text modules. Send the offer in your company design as an email with PDF-file or weblink.

Create offer.

Generate an individual offer based on the request and save time by using a best practice data entry screen and predefined text modules. Send the offer in your company design as an email with PDF-file or weblink.

Manage customer communication.

Track all customer interactions in one place. Monitor your accounts and plan next steps and contacts. 

Manage customer communication.

Track all customer interactions in one place. Monitor your accounts and plan next steps and contacts. 

Control sales pipeline.

Track your customers’ feedback on your offers. Maintain an overview of all offers and additional services offered, including evaluations and reports, at all times and in all phase. 

Control sales pipeline.

Track your customers’ feedback on your offers. Maintain an overview of all offers and additional services offered, including evaluations and reports, at all times and in all phase. 

Our customers are convinced.

Key Features

Workflow for simple and fast creation of rail transport offers

Rail freight expertise comprehensively representable in offers

Regular and spot transports; Freight & Intermodal; Long- and short-distance transports; Additional services mappable

Customer and contact database

Layout of the offer fully customizable in your corporate layout

Overview over all submitted offers and their degree of hardness in sales pipeline

Send your offer directly from the Rail Offer Management to your customers

Transparent documentation of customer contacts / Customer Relationship Management (CRM)

Multilingualism – offer is automatically created in the customer’s language

Traffic requests from the Purchase & Tender Management are automatically displayed and integrated

Definition of standard offer and text modules enables simply composing your offers just by a few clicks

Company-specific customization of the application possible

Rail Offer
Management.

Need help?

Contact our expert

Luca Grass
+49 69 8088 4893

  • Increase your customer focus. 
  • Accelerate your efficiency & time-to-market.
  • Join the network of trusted rail partners.
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