Say goodbye
to manual
work.
Sales in rail freight becomes more and more complex nowadays. Therefore, it is a challenge to keep track of all requests received, offers placed and the communication with customers at any given time. The manual mistakes of keeping data on different systems leads to errors and costs a lot of time.
In the future, creating high-quality offers, managing your sales pipeline and keeping track of customer interactions can be done with only one CRM software for logistics. The Rail-Flow Rail Offer Management is your solution to manage all sales activities within the rail freight business.
Save yourself a lot of time and focus on the really important tasks to increase your customer satisfaction.
Welcome to
the future
of rail freight.
Enjoy the benefits of your
all-in-one sales application.
All rail freight sales tasks in just one central CRM system
1.
Professional appearance with predefined offer designs.
2.
Automated checks to increase the quality of offers.
3.
Effort reduction through central recording of all customer interactions.
4.
New insights into your customers through sales reports.
5.
Reduction of effort: Reuse data of previous offers.
How does it work?
Receive request.
Get requests from different sources as email, telephone or our data entry form integrated in your website.
Receive request.
Get requests from different sources as email, telephone or our data entry form integrated in your website.
Create offer.
Generate an individual offer based on the request and save time by using a best practice data entry screen and predefined text modules. Send the offer in your company design as an email with PDF-file or weblink.
Create offer.
Generate an individual offer based on the request and save time by using a best practice data entry screen and predefined text modules. Send the offer in your company design as an email with PDF-file or weblink.
Manage customer communication.
Track all customer interactions in one place. Monitor your accounts and plan next steps and contacts.
Manage customer communication.
Track all customer interactions in one place. Monitor your accounts and plan next steps and contacts.
Control sales pipeline.
Track your customers’ feedback on your offers. Maintain an overview of all offers and additional services offered, including evaluations and reports, at all times and in all phase.
Control sales pipeline.
Track your customers’ feedback on your offers. Maintain an overview of all offers and additional services offered, including evaluations and reports, at all times and in all phase.
Our customers are convinced.
“Thanks to the system, we can keep track of requests and offers, easily access past ones and have everything stored centrally. For us, this is a big step towards a digitalised working world!“
Anna Zerebecka
Sales ArcelorMittal Eisenhüttenstadt Transport
“The Rail Offer Management provides us as RheinCargo with the advantages of a classic CRM system, but is very lean and completely tailored to the needs of us as a railway undertaking.“
Marvin Stupp
Head of Sales RheinCargo GmbH & Co. KG
Key Features
Workflow for simple and fast creation of rail transport offers
Rail freight expertise comprehensively representable in offers
Regular and spot transports; Freight & Intermodal; Long- and short-distance transports; Additional services mappable
Definition of standard offer and text modules enables simply composing your offers just by a few clicks
Multilingualism – offer is automatically created in the customer’s language
Direct sending of the offer to customers in your corporate design
Management of opportunities with revenue forecasts and probabilities in the sales pipeline
KPIs, reporting, and dashboard to support informed decision-making
Detailed documentation of meetings, emails, and notes
Automatic and manual task management
Integration of calendar and email systems (e.g., Outlook 365)
Offer calculation considering all cost factors and one-time expenses
Representation of complex company structures and access permissions
Traffic requests from the Purchase & Tender Management are automatically displayed and integrated
Collaboration between different companies on a transport concept
Company-specific configuration of the application is possible
- Increase your customer focus.
- Accelerate your efficiency & time-to-market.
- Join the network of trusted rail partners.
